Who is ReidBrown?
We are a family-owned company with a global reach based in Raleigh, North Carolina, USA.
We build web-based software, operate a network of online stores, and provide Ruby on Rails consulting services to some of the world's top global brands.
Why are you charging me?
If you see a charge from us it is probably due to a purchase you made at one of our online stores, such as Sarah's Sweet Fountains or All Concession Supplies. .
If the charge is in the amount of $24, $49, or $99, and from December 2010 or earlier, it could be a recurring subscription charge from our service EasyTweets .
Not sure?
If this does not ring a bell, you may want to ask around your home or business. Perhaps someone else made a purchase at one of our stores recently?
Can you send me an invoice?
If you made a purchase at one of our stores, by phone or via one of our web sites, you should automatically get an invoice e-mailed to you. If you did not get an invoice please call us at 1-877-313-0200 and we will re-send the invoice.
Can I get a refund?
In general, we do not offer refunds.
My product is defective. Can you help?
All products are covered by manufacturer's warranty. Please call us toll-free at 1-877-313-0200 and we will be happy to assist you.
More questions?
If you purchased something at one of our stores, please call 1-877-313-0200 for assistance.